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worldwide shipping ✈

Shop Policies

Shipping & Processing Time

Yes, we ship worldwide ! All orders are tailor made. All orders are tailor made. The time I need to prepare a regular order for shipping is around 1 - 2 weeks, but it also depends on the amount you order and my work situation. YES - I can do a rush order - just let me know the event or date you need it. No additional charge!

Place of Manufacture

All orders are made, packaged, and shipped in Indonesia.

Your Delivery Address & Phone number

Please provide us with a full shipping address, email address and phone number.
The phone number is requested on the shipping form.

Delivery Time

We send all items with Express Mail Service (EMS - is an international express postal service). - The fastest delivery they've ever done was 3 days to the USA - Usual delivery takes place within 2 weeks around the world. After I sent out your order you will get a notification with a TRACKING number and a Tracking LINK. .

Track your order

Tracking number will be provided to you via email.
ems.posindonesia.co.id

Payment Options

Make your payments with PayPal™- it's fast, free and secure.
Alternatively via Western Union or Bank transfer.

Customs & Import Taxes

Buyers are responsible for any customs and import taxes that may apply.
I'm not responsible for delays due to customs.

Returns & Exchanges

Postage to and from Indonesia is expensive.
Please make sure to verify your measurements (pls see also here) so you won't have to sent any items back.

The following items can't be returned or exchanged
Unfortunately, we cannot accept returns on sale items, gift cards, and customized or personalized orders.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.

To start a return, please contact us. If your return is accepted, we’ll send you instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

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